WHEN WILL MY ORDER SHIP?
If it's a product I currently have in stock and not a preorder I try my best to mail within 5-7 days. Sometimes it takes longer. I'm just one person and I have a day job, a tiny dog, and tbh shipping stinks. I enjoy having fun on the weekends just like you. I only have so much energy to package, mail, and continue making art. So please be understanding if something is taking longer than you'd wish.
I ORDERED A PREORDER ITEM WHERE THE HECK IS IT?
Since it was a preorder, that means it still needs to be ordered, produced, packaged, and shipped at the time of you ordering it. I usually wait 1-2 weeks after a preorder announcement to put items into production. Once its in production it is out of my hands until I get word that it is finished and ready for me to pick up. This can take a while, a month or more, especially in these trying times when some supplies may be backordered or businesses are slammed with other orders.
If its an item im screenprinting in my studio, please understand that I print orders when I have free time after working 8 hours at a very physical day job. So sometimes it can take longer than expected to finish printing a job. Unforseen printing issues can also occur which delay production unexpectedly
All of my stickers are printed by small businesses like me and all screenprinted items are made by me by hand. Things take time. Please understand this when preordering
I GOT AN EMAIL MY ORDER SHIPPED BUT ITS BEEN OVER A WEEK SINCE I GOT THAT EMAIL. DID YOU SCAM ME?
Probably not. You got that email when I marked your order shipped on bigcartel. That doesnt mean its actually at the post office. it can be 2-3 days until it actually starts its trip to your mailbox.
After that its out of my control how long it can take. In the continental US it rarely takes more than a week for things to arrive.
USPS often loses small mail items like envelopes filled with your stickers. They can reappear after spending some time in the USPS void. But they can also just be compleltey lost. It happens. I will happily replace anything you ordered. Its no problem. I want you to stick these to stuff for others to see. I would never scam you. I promise.
I GOT MY HANDMADE ITEM BUT I THINK IT LOOKS BAD
Screenprinting is not like clicking print on your computer. Sometimes issues arise and things cannot look like a digital mockup. Particularly when it comes to halftone printing on foam koozies. I cannot guarantee things will look 100% like they do in a photoshop mockup when they arrive to you. If you are unhappy I will gladly refund you if I'm met with a nice email. If you want to be a dick about it so will I. Sorry. I dont make much money off of these items and getting mad at a small business owner because youre upset is pretty lame. Go shop on Amazon if you have an issue with handmade items.
DO YOU DO REPRINTS?
Usually not, but if you annoy me enough maybe I will. If you hit me up about a reprint but then dont buy it when I do actually reprint it, just know youre the reason i dont usually do reprints.
DAMN THESE STICKERS ARE WILD CAN I GET ONE EVERY MONTH FOR ONLY $5?
Yes, I have a patreon. Its a monthly sticker club where I make a new sticker every month. and woah, its exactly $5 per month.
CAN I HIRE YOU TO MAKE STICKERS, ART OR OTHER STUFF?
Hell yeah, bruh. email me at firstname.lastname@example.org
I WORK FOR A BRAND CAN I HIRE YOU?
Of course. Please email email@example.com
DO YOU HAVE A PORTFOLIO WEBSITE OF OTHER STUFF?
Allegedly. Im still working on it